Shipping and Order Cancellation Policy

Nationwide Shipping (Within Pakistan)

  • Standard Delivery Time: 3 to 7 working days.
  • New Arrivals & Latest Launches: 10 to 15 working days.
  • Payment Options:
    • Cash on Delivery (COD)
    • Bank Transfer
    •  Credit/Debit Card

International Shipping

  • Payment Options:
    • COD is not available
    • Prepay via MasterCard, Visa, or Bank Transfer.
  • Delivery Time: 10 to 14 working days.
  • To calculate shipping charges, add your items to the cart, proceed to checkout, and enter your delivery details.
  • Any custom duties, taxes, or import fees applicable in the destination country will be borne by the customer.
  • No returns, refunds, or exchanges are available for international orders.
  • Wholesale orders are not covered under this policy.
  • For bulk order shipping details, please contact us at +92-318-4584840.

Order Cancellation

  • Orders can be canceled before dispatch by contacting our customer service team.
  • Once an order has been shipped, cancellations are not possible to ensure timely delivery.
  • Our shipments are processed daily at 6 PM; cancellations must be requested before the first 6 PM after placing the order.
  • Customers can request cancellations via WhatsApp, Facebook, or Instagram.
  • Odes & Pearls reserves the right to cancel orders due to stock unavailability, pricing errors, or other unforeseen circumstances.