Terms and Conditions

      Before completing your order, please carefully read our Terms & Conditions, along with any linked policies such as our FAQ and Shipping Information.

·         By making a purchase from our online store, you agree to be legally bound by these terms.

·         If you do not accept these conditions, you will not be able to proceed with your purchase.

·         Odes and Pearls reserves the right to modify or amend these terms at any time without prior notice.

·         Your continued use of our website after any updates signifies your acceptance of the revised terms.

·         It is your responsibility to regularly review these conditions for any changes.

2. Use of Our Products & Services

  • Our products and services must not be used for any illegal or unauthorized purposes.
  • You must comply with all applicable laws and regulations, including but not limited to copyright laws.
  • Your personal data (excluding credit card details) may be transferred unencrypted across various networks to comply with technical requirements. However, credit card information is always securely encrypted during transmission.
  • You agree not to reproduce, copy, sell, or exploit any part of our service or website without prior written permission from Odes and Pearls.

3. Changes to Services & Pricing

  • Product prices are subject to change without prior notice.
  • Odes & Pearls reserves the right to modify or discontinue any part of the service without prior notice.
  • We shall not be held liable for any modifications, price changes, service suspensions, or discontinuations.

4. Product Availability & Descriptions

  • Products may be available exclusively online and may have limited stock.
  • While we strive to display product colors and images as accurately as possible, we cannot guarantee that your screen will display them correctly.
  • Odes & Pearls reserves the right to limit the sale of products to certain individuals, geographic locations, or jurisdictions.
  • Product descriptions, pricing, and availability may be changed at any time without notice.

5. Accuracy of Billing & Account Information

  • Odes & Pearls reserves the right to refuse or cancel any order at its discretion.
  • We may impose quantity restrictions on orders placed under the same account, credit card, billing, or shipping address.
  • If your order is modified or canceled, we will attempt to notify you via email or phone.
  • You must provide accurate and up-to-date account information, including email address, billing/shipping details, and payment details, to avoid any processing delays.

6. Order Cancellation Policy

·         Orders may be canceled before they are dispatched.

·         Once an order has been shipped, it cannot be canceled, and our Exchange Policy will apply instead.

7. User Comments, Feedback & Other Submissions

  • If you submit ideas, suggestions, proposals, or other materials to us, you grant Odes & Pearls the unrestricted right to edit, publish, and distribute such content.
  • We are under no obligation to maintain confidentiality, provide compensation, or respond to submitted content.
  • We may monitor and remove content that is offensive, unlawful, defamatory, or violates intellectual property rights.
  • You are solely responsible for any comments or content you post.

8. Privacy & Personal Information

  • Your personal information is handled in accordance with our Privacy Policy.
  • We do not share your data with third parties, except as required for order processing (e.g., sharing delivery details with our shipping partners).

9. Errors, Inaccuracies & Omissions

Occasionally, our website may contain errors related to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to:

  • Correct errors or omissions.
  • Change or update information.
  • Cancel orders if incorrect information was used.

These actions may be taken at any time, even after an order has been submitted.

10. Disclaimer of Liability

Odes & Pearls, including our directors, employees, affiliates, and service providers, shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • Losses related to profit, data, savings, or product replacement costs.
  • Errors, inaccuracies, or service interruptions.

Some jurisdictions may not allow the exclusion of certain liabilities; in such cases, our liability will be limited to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless Odes & Pearls, its affiliates, employees, and service providers from any claims, damages, or legal fees arising from:

  • Your violation of these Terms & Conditions.
  • Any unauthorized use of our products or services.

12. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

13. Changes to These Terms

Odes & Pearls reserves the right to update or modify these Terms & Conditions at any time.

The latest version will always be available on our website.

Continued use of our site implies acceptance of any updates.

If you have any questions regarding our Terms & Conditions, please contact us at:

·         📧 Email: info@odesandpearls.com

·         📞 Phone: +92-318-4584840